We provide case management solutions to the UK Debt Resolution industry since 2005. We offer products for Debt Management, IVA / Trust Deed processing and Claims Management. Our debt resolution systems power the biggest players in the industry.

Learn more & Visit our website casemasterdebt.co.uk

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CaseMaster:IVA

CaseMaster:IVA is our offering for the management of IVA and Trust Deed cases. Compliant with the IVA protocols and designed to manage thousands of cases. CaseMaster:IVA is confirming 9 Knots' leadership of case management solutions for the industry.

  • Variation management
  • Obligation management
  • Breech management
  • Comprehensive diary tasks
  • Pari passu based creditor distribution
  • Card payments, direct debit, bank statement upload
  • Cheques (single and consolidated), BACS (single and consolidated)
  • Drafting
  • MOC
  • Annual report generation
  • Contribution forecasting
  • Asset management
  • Bankruptcy comparison
  • Review management
  • Modification library and management
  • Voting house + creditor library
  • Arrears monitoring 
  • etc
9 Knots have allowed us to outsource our IT development with the peace of mind knowing that they can develop and support us in our ever demanding and growing needs. 9 Knots give us the confidence that they will exceed expectations and deliver on time. After using other solution databases, I consider the 9 Knots system to be by far the best.

S Parkin, MD

CaseMaster:Debt

CaseMaster:Debt is our flagship product for debt management. We are one of the key providers of case management solutions. 

  • Advanced leads management
  • FCA compliant I&E
  • Advanced pro-rata calculations including support for last-penny-distribution and locked debts
  • Card payments, direct debit, bank statement upload
  • Cheques (single and consolidated), BACS (single and consolidated)
  • Case review workflow
  • Arrears management
  • DPA arrangements
  • Central creditor database
  • Etc

Casemaster:Claims

CaseMaster:Claims is our cloud solution for the claims management industry. It is a workflow solution to manage a variety of claims efficiently.    

  • Payment protection insurance
  • Credit card charges
  • Packaged bank accounts
  • Task management
  • Invoicing
  • Letter-, email- and text message templates
  • Integration with CaseMaster:Debt and CaseMaster:IVA
  • Creditor database
  • Etc
Features Benefits
Compliant Be compliant with the latest FCA regulations and IVA protcols
Efficient Our clients have some of the highest cases-per-advisor ratios
Decision tree Make sure your advisors give best advice using our advance product decision tree
Advanced payment handling Support cards, direct debit, standing orders, cheques, consolidated cheques, BACS and consolidated BACS
Hosted and enterprise We offer a hosted solution (for up to 10 concurrent users) and an Enterprise solution
Customization Have the solution customized to meet your exact requirements
Integrate Integrate with your online banking and accounts systems